Privacy Policy

Who we areCopy Anchor Link

Miredo ("we", "us") runs the AI music creation service at miredo.ai. This policy explains what personal information we collect when you use Miredo, what we do with it, and the choices you have. Write to us at support@miredo.ai with any question about it.

Information we collectCopy Anchor Link

Account information. You sign in with Google. We receive your name, email address, profile picture and Google account ID. We never see your Google password.

What you give the Agent and the tools. The messages you write, lyrics, style descriptions, settings, and any audio or images you upload.

What we make for you. Songs, versions, lyrics, cover art, and the Certificate of Authorship for each song (the account, the tool, the time, a work ID and a fingerprint of the audio file).

Credits and payments. Your plan, credit balance and the history of credits granted, spent and returned, and your payment records (amount, status, dates and payment IDs). Card details are entered on our payment processor's page. We never receive or store your full card number.

Technical information. Your IP address, browser and device type, the pages and features you use, task history and error logs. We use it to run the service and keep it secure.

Messages to us. Anything you send to our support email.

How we use itCopy Anchor Link

• To run Miredo: sign you in, make the songs you ask for, store them in your library, and show your credits and history.
• To take payments, apply credits and handle refunds.
• To send service emails, such as sign-in verification, receipts and important notices about your account. We do not send marketing newsletters. If that changes, we will ask first.
• To keep the service safe: prevent fraud and abuse, enforce our Terms of Service and fix problems.
• To answer your questions and improve Miredo, using usage information and your feedback.
• To meet legal obligations.

Where the law requires a legal basis, we rely on: providing the service you asked for (contract), our legitimate interest in running and securing Miredo, your consent where we ask for it, and legal obligations.

How your content is processedCopy Anchor Link

To make songs, lyrics and cover art, Miredo sends your prompts, lyrics, settings and any audio you choose to use to third-party service providers that run the generation. They receive only what is needed to produce the result you asked for, and the results come back to your account.

We do not sell your content. We do not use your content to train our own models.

Who we share information withCopy Anchor Link

• Service providers that help us operate Miredo: sign-in, payment processing, cloud hosting and storage, email delivery, and AI generation. They may use your information only to provide their service to us.
• Authorities and advisers when the law requires it, or to protect rights, safety and security.
• A successor if Miredo is part of a merger, acquisition or sale of assets. We will tell you before your information becomes subject to a different policy.

We do not sell personal information, and we do not share it for advertising across other companies' sites.

Cookies and local storageCopy Anchor Link

We use cookies and browser storage only for what the service needs: keeping you signed in, remembering your language and interface choices, and protecting your account. Signing in with Google may set Google's own cookies while you are on their sign-in flow. We do not use advertising cookies or cross-site tracking.

You can delete or block cookies in your browser settings. If you block the sign-in cookie, you will not be able to stay signed in. If we add analytics later, we will update this policy and ask for your consent where the law requires it.

How long we keep itCopy Anchor Link

• Account information and library: while your account is open. Songs made on a free account are deleted after 7 days unless you buy credits or subscribe in time. Songs made on a paid account are kept until you delete them or close your account.
• Payment records: for as long as tax, accounting and dispute rules require.
• Logs and security records: for a limited period, then deleted or anonymised.
• After you delete your account: we delete or anonymise your personal information promptly, except what we must keep by law, such as payment records.

Your choices and rightsCopy Anchor Link

You can open, change or delete your information in Settings, including closing your account under Security. Depending on where you live, you may also have the right to:

• access a copy of your personal information, and have it corrected;
• have it deleted, or restrict or object to how we use it;
• receive it in a portable format;
• withdraw consent you gave us, at any time;
• complain to your local data protection authority.

To use any of these rights, email support@miredo.ai from the address on your account. We will reply within the time the law requires. We will not treat you differently for using your rights.

International transfersCopy Anchor Link

Miredo and its providers may process information in countries other than yours. Where the law requires it, we use safeguards such as standard contractual clauses to protect it.

SecurityCopy Anchor Link

We protect your information with measures such as encrypted connections, access controls and limiting who can see it. No online service is completely secure, so please keep your account safe and tell us at once if you suspect misuse.

ChildrenCopy Anchor Link

Miredo is not for anyone under 16. We do not knowingly collect information from children. If you think a child has given us information, email us and we will delete it.

Changes to this policyCopy Anchor Link

We may update this policy as Miredo changes. We will post the new version here with a new date, and for significant changes we will also tell you by email or in the app.

ContactCopy Anchor Link

support@miredo.ai

See also our Terms of Service and Refund Policy.